Your order ships within 2-3 business days, from the moment of its placement. If a longer production time is needed, you’ll get informed on your order’s product page.
We use DHL to ship our products around the world.
For international orders – import taxes, duties, and fees will be imposed on the customer. Shipping fees are non-refundable.
For international shipping rates please look for your region fees at the checkout.
Hue Minimal offers exchange or store credit only, no refunds,. Store credit is valid for one year from the date of its issuance. Used items won’t be accepted – all returned items must be in a new condition, with their original packaging.
Shipping costs of returned items will be paid by the customer.
Note: We do not accept any order cancellations due to delays caused by the shipping carrier.
In case of a damaged or broken item, please contact us via email@example.com within 14 days of order.
Our customers are important to us. We cherish your privacy and will protect your information. We won’t trade, sell or share it with with any unauthorized third parties.
We collect your credit card number and its expiration date, for billing and fulfillment purposes. We must share your personal and financial information with the merchant bank for authorization and approval, in order to process your credit card information. This process is protected by an enhanced security system.
We collect information from our customers, in order to provide you with the best service possible through every stage of your order. The collected data includes your name, shipping address, phone number, e-mail address, billing address, and payment information.
Your technical information, such as your IP addresses, browser type, operating system information and usage data is being collected automatically when visiting our website, via cookies and other automated mechanisms. This information is being used by us for web traffic analysis. Your IP information is safe with us – we don’t share it with any third parties or link it to personally identifiable information.